Service and Support

  • Customized Solutions
  • Design and engineering are based on Pro Engineer (ProE) according to customer requirements
  • Application support and development
  • Maintenance and service for existing equipment and systems
  • Software training at Fornax and at customer site
  • Individual maintenance contracts in accordance with corresponding projects
  • Cooperation with local companies (as required)
  • Central hotline with experienced staff
  • 24/48 hour on site service
  • Fair market prices for labware (tubes, plates, racks, …) and disposable tips (for all pipetting systems)